Free pilot
The seven-day pilot costs $0, requires no payment card, and may be stopped at any time. It does not automatically enroll the business in Assist, Growth, Scale, or any other paid plan.
Displayed prices and no setup fee
LeadLift does not charge a separate setup or onboarding fee. Checkout displays the selected subscription, billing interval, eligible discount, taxes if applicable, and any optional credit pack before payment is submitted. The accepted checkout total controls the charge.
Subscription renewal
Monthly and annual subscriptions renew automatically until canceled. Renewal uses the payment method associated with the subscription. LeadLift or Stripe may send billing and receipt notices to the checkout email. A failed payment may pause paid features or service after reasonable notice.
How to cancel
Send a cancellation request to hello@leadliftauto.com from the account or billing email and identify the business. A request received before the next renewal is processed will apply to that renewal. If a charge has already been processed, the request applies to future renewals and may be reviewed under the refund terms below.
Monthly plans
Canceling a monthly plan normally stops the next renewal while access continues through the paid period. A partially used monthly period is generally not prorated or refunded after service for that period begins, except for billing error, an approved written exception, or where required by law.
Annual plans
Annual service is prepaid at the displayed discounted rate. Canceling stops the next annual renewal. The current annual period generally remains active and is not prorated or refunded after it begins, except for billing error, an approved written exception, or where required by law.
Included credits and purchased credit packs
Included monthly credits refill according to the plan and are not redeemable for cash. Purchased credit packs are digital service capacity and are generally non-refundable after credits are used. Unused purchased credits may remain available while the account is active, subject to the displayed terms, service limits, and applicable law.
Duplicate, incorrect, or unauthorized charges
Report a suspected duplicate, incorrect, or unauthorized charge promptly. LeadLift may request the business name, checkout email, date, amount, and receipt identifier, but will never ask for a full card number or password by email. Verified billing errors will be corrected or refunded as appropriate.
Refund review
Refund requests are reviewed based on the charge, service period, work already delivered, credits used, approved third-party costs, and applicable law. Completed work, consumed credits, approved external costs, and paid periods already delivered are generally non-refundable. Nothing in this policy limits rights that cannot legally be waived.
Processing time and contact
Approved refunds are sent to the original payment method through Stripe. Financial institutions may take additional time to post them. Send billing or refund questions to hello@leadliftauto.com. Do not email payment-card details.
If checkout presents a different price, discount, or renewal date, review it before paying. Contact LeadLift before completing checkout if anything appears incorrect.